About the Role

The Team Leader oversees daily operations, ensuring efficiency, quality service, and a positive work environment. You’ll act as a bridge between staff and management, supporting both patients and employees.

Responsibilities


  • Supervise and support front office and clinical staff.

  • Monitor workflows to maintain efficiency and patient satisfaction.

  • Train and mentor new employees.

  • Handle escalated patient concerns and resolve issues promptly.

  • Assist management with scheduling, reporting, and compliance tasks.

Qualifications


  • Previous supervisory or team lead experience in a healthcare setting.

  • Strong leadership, problem-solving, and communication skills.

  • Ability to multitask in a fast-paced environment.

  • Commitment to patient-centered care.