About the Role
The Team Leader oversees daily operations, ensuring efficiency, quality service, and a positive work environment. You’ll act as a bridge between staff and management, supporting both patients and employees.
Responsibilities
Supervise and support front office and clinical staff.
Monitor workflows to maintain efficiency and patient satisfaction.
Train and mentor new employees.
Handle escalated patient concerns and resolve issues promptly.
Assist management with scheduling, reporting, and compliance tasks.
Qualifications
Previous supervisory or team lead experience in a healthcare setting.
Strong leadership, problem-solving, and communication skills.
Ability to multitask in a fast-paced environment.
Commitment to patient-centered care.