About the Role

The Insurance Specialist ensures accurate billing, claims processing, and verification so patients can focus on their care, not paperwork.

Responsibilities


  • Verify patient insurance eligibility and coverage.

  • Process pre-authorizations and referrals as required.

  • Submit claims accurately and follow up on denials.

  • Work with patients to explain benefits and resolve billing questions.

  • Maintain knowledge of insurance guidelines and compliance regulations.

Qualifications


  • Experience in medical billing and insurance verification required.

  • Knowledge of healthcare coding (ICD-10, CPT) preferred.

  • Excellent attention to detail and organizational skills.

  • Strong communication skills and ability to work with patients compassionately.